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shipping policies & procedures
Select a topic from the list below to learn more.
Contact Information Phone Orders Shipping Return Policy Gift Card Redemption Purchasing Online Order Tracking

$6 shipping every order, every day
We now offer $6 standard shipping on orders to all 50 United States, as well as to U.S. military personnel using A.P.O. and F.P.O. addresses.

Standard Shipping Second Day Air Next Day Air
$6.00 $16.00 $21.00
Next Day Air shipments only available by calling customer service.
1.800.4mom2be (1-800-466-6223)

Holiday Shipping Guide
Continental US Order Delivery Times Only:

Shipping Deadlines for the Holidays
Holiday (Arrival Date) Standard Shipping Second Day Air Next Day Air
Thanksgiving (November 25th)
11/17/09 11/22/09 11/23/09
Chanukah (December 11th)
12/03/09 12/08/09 12/09/09
Christmas/Kwanzaa (December 24th)
12/16/09 12/21/09 12/22/09
New Years (December 31st)
12/22/09 12/28/09 12/29/09
All orders need to be completed before 7pm EST to meet the above dates

Important note:
All orders are scheduled to ship the FOLLOWING BUSINESS DAY upon credit card approval & product availability.
**Next Day Air shipments are only available by calling Customer Service. All Next Day Air orders must be called in before 12noon EST. Product availability will determine if this service can be offered. Call Customer Service for details


Standard Delivery
All shipments are sent via UPS or the US Postal Service or a combination service which utilizes both options. The type of carrier used will depend on service availability within your specific area.
Standard delivery charge is $6.


Express Delivery
2nd DAY & NEXT DAY AIR: All shipments are sent via UPS for delivery. All deliveries are made Mon-Fri, no weekend delivery service available. Contact Customer Service at 1.800.4mom2be (1-800-466-6223) for details on Next Day Air shipments. Please be aware that some rural routes & remote locations may not qualify for Express service and these shipments will be sent via Standard Delivery.
2nd day delivery charge is $16.
Next day delivery charge is $21


PO BOXES, AK, HI, GU, PR, VI:
Shipments sent to PO BOXES, AK, HI, GU, PR and VI are sent Standard Delivery via the US Postal Service. Delivery generally occurs within 3-7 business days, however due to the holiday season delays may occur.

APO OR FPO:
Shipments sent to military addresses are sent Standard Delivery via the US Postal Service. Delivery is handled via the Military Post Office and will generally occur within 1-2 weeks, however due to the holiday season delays may occur.

CANADA & INTERNATIONAL:
All shipments are sent via Standard Delivery via UPS International. There are no guarantees on standard shipping orders to these locations by the holidays. Delivery times will depend on the destination country and customs procedures. Customer is responsible for all import duties and fees related to the purchase.

Purchase total *Canada *International
(No time limit available)
$0-$35 $30.95 $40.00
$35.01-$55.00 $32.95 $45.00
$55.01-$100.00 $34.95 $55.00
$100.01-$300.00 $36.95 $70.00
$300.01+ $41.95 $75.00


All shipments sent internationally (including those to Canada) are shipped via UPS International. These shipments have no specific time frame for delivery and the arrival time will depend on the destination country and its customs procedures. International orders may be shipped from different locations and cannot be consolidated to be sent in one package.

All international shipments must have a street address as the Ship To address. We do not accept orders internationally going to a PO BOX or BOX address.


Important Note for all International Shipments
Please be aware that all goods delivered outside of the U.S. may incur additional customs, taxes, and brokerage fees assessed by customs of the country the goods are entering. These additional costs and fees are not covered under the shipping fee we assess to fill your order, and it is the customer's responsibility to pay these fees to receive their shipment.

Shipments that are refused with UPS upon delivery will be considered abandoned orders and will not be returned to our location for a refund.

All of our International packages are processed and invoiced with the same format of documentation and exceptions cannot be made.

Each destination country has different customs requirements for shipments and the format of our invoice may on occasion not clear customs requirements for every country. If this problem occurs with your shipment we will refund this order back to your payment method and this package will either be returned back to our company or abandoned at UPS.

Please be aware some countries will not allow food items, lotions and other non-clothing items to clear customs and your order may be delayed or returned if an item of this type is included in your shipment.

For questions concerning our shipping procedures, please contact us

Please note: We are not responsible for delivery delays due to severe weather, natural disasters or strikes, and some of our carriers may experience delays during the holiday season.